Terms of service
TERMS OF SERVICE
Last updated: September 21, 2026
These Terms of Service govern your use of mosselune.com and purchases made through the Mosselune online store.
Mosselune is operated by Shaoxing Mingqi E-Commerce Co., Ltd.
By accessing this website, creating an account, placing an order or otherwise using our services, you agree to these Terms and the policies incorporated into them.
Store and Products
Mosselune offers home and lifestyle products, including kitchen and dining goods, bathroom accessories, storage products, textiles, decorative products, fragrance-related products and other home accessories.
We aim to present product descriptions, photographs, dimensions, materials and colors as accurately as reasonably possible.
Actual product colors and appearance may vary slightly because of lighting, photography, natural materials, manufacturing variation and device-display settings.
Eligibility
By making a purchase, you confirm that you have the legal capacity to enter into a binding transaction or have the permission of a lawful guardian where required.
You are responsible for providing accurate account, billing, shipping and payment information.
Orders
Submitting an order does not necessarily mean the order has been accepted.
We reserve the right, where reasonably necessary, to reject or cancel an order because of inventory errors, suspected fraud, pricing errors, payment problems, shipping restrictions or other legitimate operational reasons.
If an order is cancelled after payment has been collected, the applicable amount will be refunded.
Prices and Payment
Prices are displayed in the currency shown on the website.
Applicable shipping charges, taxes or other charges will be shown during checkout where required.
Payments are processed through the payment methods made available at checkout.
Shipping
Orders are subject to our Shipping Policy.
Delivery estimates are not guaranteed where delays result from carriers, customs, weather, incorrect addresses, events outside our reasonable control or similar circumstances.
Returns and Refunds
Returns, cancellations, damaged-item claims and refunds are governed by our Return & Refund Policy.
Nothing in these Terms limits any mandatory consumer right that cannot lawfully be excluded.
Intellectual Property
The Mosselune name, branding, website design, text, graphics, photographs and other original website materials are protected by applicable intellectual-property laws.
You may use the website only for lawful personal shopping purposes.
You may not copy, reproduce, distribute or commercially exploit protected Mosselune content without authorization except where permitted by law.
Prohibited Conduct
You may not misuse the website, attempt unauthorized access, introduce malicious software, interfere with website operation, commit fraud, use false payment information, infringe third-party rights or use the Services for unlawful activities.
Third-Party Services
Certain website functions may be provided by Shopify, payment processors, shipping companies and other third-party service providers.
Their services may also be subject to their own terms and privacy policies.
Disclaimer
To the extent permitted by applicable law, the website and services are provided on an "as available" basis.
We do not guarantee uninterrupted or error-free operation of every website feature.
This provision does not exclude warranties or consumer protections that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, Shaoxing Mingqi E-Commerce Co., Ltd. will not be liable for indirect, incidental, special or consequential loss arising solely from use of the website where such liability may lawfully be limited.
Nothing in these Terms excludes liability that cannot legally be excluded or restricted.
Governing Law
These Terms are governed by the laws of the People's Republic of China, without prejudice to any mandatory consumer-protection rights or other mandatory laws that apply to you based on your place of residence.
Any dispute will be handled in accordance with applicable law and applicable jurisdictional rules.
Changes
We may update these Terms from time to time for legal, operational or business reasons.
The current version will be posted on this website together with the applicable Last updated date.
Contact
Shaoxing Mingqi E-Commerce Co., Ltd.
Unit 2-709, Building 2, Shaoxing Light Textile Trade Center, No. 2998 Jinkeqiao Avenue, Keqiao Subdistrict, Keqiao District, Shaoxing City, Zhejiang Province, China
service@mosselune.com
+86 18795653315