Contact information

CONTACT US

Last updated: September 21, 2026

We are here to help with questions about Mosselune products, orders, shipping, returns, payments or your shopping experience.

Customer Service Email
service@mosselune.com

Telephone
+86 18795653315

Legal Business Name
Shaoxing Mingqi E-Commerce Co., Ltd.

Registered Address
Unit 2-709, Building 2, Shaoxing Light Textile Trade Center, No. 2998 Jinkeqiao Avenue, Keqiao Subdistrict, Keqiao District, Shaoxing City, Zhejiang Province, China

Please note that our registered business address is not automatically our product return address. Do not send a return without contacting us first.

For returns or exchanges, email service@mosselune.com before sending any item. Once your request has been approved, we will provide the applicable return instructions and return destination.

For faster assistance, please include your order number and the email address used to place your order.